Privacy Policy

Effective Date: 01-01-2026
Website: www.runtak.com

Runtak greatly values your trust. We understand that when you shop online, you are sharing important personal information with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with Runtak through our website, mobile services, or social platforms.

By accessing or using our services, you agree to the practices described below.

1. Our Commitment to Your Privacy

Your privacy matters to us.
We are committed to:

• Keeping your data confidential
• Only collecting information necessary to provide our services
• Never selling your data to unauthorized third parties
• Using secure technologies to protect your information

We want you to feel confident every time you shop with Runtak.

2. What Information We Collect

We collect information to help us provide better service:

a) Personal Information You Provide

• Full name
• Mobile number
• Email address
• Billing & delivery address
• Payment and transaction information
• Account login details (if you register)

These details are required to process your orders and deliver products.

b) Automatic Data

We also collect technical information for improving the user experience:

• IP address
• Browsing actions (pages viewed, click history)
• Cookies and tracking data

This helps us understand customer preferences and secure our system.

3. How We Use Your Information

We use your data for customer-focused purposes only:

• Process and deliver your orders
• Provide customer service and order updates
• Recommend relevant products and promotions
• Enhance website performance and security
• Detect and prevent fraud or unauthorized activity
• Comply with legal or regulatory requirements

We aim to use your information in a way that improves your shopping experience — never to compromise it.

4. Sharing Your Information

We share your data only when necessary:

• Delivery partners to ship orders
• Payment providers (SSL, bKash, Nagad & Banks) to securely process payments
• Approved suppliers when fulfilling marketplace orders

Every partner we work with must follow confidentiality and data protection rules.

[We do not sell, rent, or trade your personal information to any outsider.]

5. Data Protection & Security

We take data security seriously.

Our security measures include:

• SSL encryption technology
• Secured payment gateway systems
• Restricted internal data access
• Regular monitoring and system updates

While no digital platform can guarantee 100% security, we continuously work to protect your information at the highest standard.

6. Customer Rights and Control

You are always in control of your data.

You can:

• Request access to the information we hold about you
• Update or correct your personal information
• Request deletion of your account
• Opt out of marketing communications any time

To exercise your rights, contact us at: info@runtak.com

7. Cookies Policy

Cookies help us provide a faster and more personalized shopping experience, such as:

• Saving cart items
• Remembering login details
• Showing relevant recommendations

You can disable cookies in your browser settings — however, some site features may not work properly.

8. Third-Party Links

Our website may contain links to other platforms.
We are not responsible for their privacy practices. Please review their policies before providing personal information.

9. Children’s Privacy

Runtak does not knowingly collect information from children under 18 years. If you believe a child has provided data, please contact us for immediate removal.

10. Updates To This Policy

We may update this Privacy Policy to reflect operational or legal changes.
A revised version will always include the updated “Effective Date.”

We encourage you to review this page occasionally to stay informed.

11. Contact Information

For any kind of observation, feedback, questions, concerns, or privacy-related requests:

📞 Hotline: +880 1350050652

📧 Email: info@runtak.com
🌐 Website: www.runtak.com
📍 Address: 4th floor, Anis Building, Jhawtola, Main road, Cox’s Bazar-4700. Bangladesh.

We will always respond promptly and transparently.